Vellora Kitchens

Shipping & Delivery

Everything you need to know about getting your order to your door.

Order Processing
1–3 Days
Before your order ships
Estimated Delivery
5–14 Days
Varies by product & location
Fulfillment
Direct Ship
Straight to your door

How It Works

1
Place your order
Your order is confirmed and payment is processed securely. You'll receive an order confirmation email right away with your order details.
2
We prepare your order
Your order is carefully reviewed and prepared for dispatch. This process typically takes 1–3 business days to ensure everything is in order before it leaves.
3
Your order is dispatched
Your item is packed and shipped to your address. Delivery typically takes 5–14 business days depending on your location and the product ordered.
4
Track your package
Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.

Delivery Estimates

Destination Estimated Delivery Notes
United States 5–14 business days Most orders
Canada 7–18 business days Varies by product
United Kingdom & Europe 7–18 business days Varies by product
Australia & New Zealand 10–21 business days Varies by product
Rest of World 14–30 business days Subject to availability

Why delivery times vary: Delivery windows may differ slightly depending on the product ordered and your location. The estimates above reflect typical delivery times for most orders. If you have questions about a specific item, feel free to reach out before purchasing.

Shipping Costs

Standard Shipping

Shipping costs are calculated at checkout based on your location and the product ordered. Exact rates are displayed before you complete your purchase — no surprises.

Free Shipping

Free shipping is available on select products and clearly shown on the product page where applicable. It will be applied automatically at checkout — no code needed.

Multiple Items

Orders containing multiple items may ship separately and arrive at different times. You will receive individual tracking numbers for each shipment so you can follow each one.

International Orders

International orders may be subject to customs duties, import taxes, and local fees upon arrival. These charges are the responsibility of the recipient and are not included in your order total.

Tracking & Support

Order Tracking

Once your order ships, tracking information is automatically updated and sent to you by email. Use your tracking number to follow your package in real time from dispatch to delivery.

Returns & Refunds

If you're not satisfied with your order, please contact us within 14 days of receiving it. We'll review your request and work to make it right as quickly as possible.

Didn't receive your tracking number? Tracking details are sent once your order is dispatched. If you haven't received a tracking email within 5 business days of your order, please contact us and we'll look into it for you.

Still have questions?

We're here to help

Reach out and our team will get back to you within 24 hours. Contact Us